Elleni May (ABN 41 383 687 381) and our related entities understand the importance of privacy. Elleni May has adopted this Privacy Policy as we recognise the right of our clients and others to keep their personal information private. It is our intent to balance our legitimate business interests in collecting and using information received from and about you with your reasonable expectations of privacy. This Privacy Policy covers Elleni May’s treatment of personally identifiable information that we collect or hold. Like many other organisations, The Pink Owl must comply with the National Privacy Principles contained in the Privacy Act 1988 in dealing with personal information.
In this policy, personal information means information or opinions about an individual whose identity is apparent or can reasonably be ascertained from the information.
The information we collect
Personally Identifiable Information
Elleni May collects personally identifiable information, such as names, addresses, E-mail addresses, credit card details and the like, only when voluntarily provided by a website visitor. We will notify you as to the uses we intend to make of that information.
During the course of dealing with you, Elleni May, may collect basic personal information about you, such as your name,credit card details position, company, address, phone number, and email address.
We may also collect other specific information from you relating to the services or advice you wish to obtain.
Where practicable, the purpose for which we collect personal information and the consequences of not providing it will be made clear at the time of collection.
Users can generally visit the Elleni May website without revealing who they are or other personal information. Elleni May will not collect any personal information about visitors to the website except when they knowingly provide it. If you provide us with personal information through the Elleni May website we may log your usage of the site for the purposes below.
Certain legislation requires us to collect & retain certain information in connection with receiving and dealing with money.
How we use your information
Elleni May will use the personal information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law.
Generally we will only use and disclose your personal information:
• to establish and maintain your relationship as a client of Elleni May, including providing you with newsletters, reports and other information;
• to provide the services you have requested from Elleni May or to answer your inquiry;
• to send you newsletters or other current information;
• to register you for events or promotions;
• to assist us to make Elleni May’s services more valuable to our clients and candidates;
• for direct marketing of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications;
• to third parties where we have retained those third parties to assist us to provide services; and to process your payment by mannual marchant facility details provide by you the customer and
• where otherwise legally permitted.
“Cookies”
Some of Elleni May web sites may deposit certain bits of information called “cookies” in a visitor’s computer. Cookies are sent back only to the website that deposited them when a visitor returns to that site. Cookies can tell us how and when pages in a website are visited and by how many people. This technology does not collect personal identifiable information; the information collected is in an aggregate, non-identifiable form. With the information we can learn through this technology, we hope to improve our sites.
Access to your information
You can access the personal information that Elleni May holds about you by contacting the Elleni May’s Privacy Officer as set out below. We will provide you with a copy of your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access.
If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.
We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.
Security
Elleni May will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.
The Internet is not always a secure method of transmitting information. Accordingly, The Pink Owl cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.
Links to Other Sites
As a resource to our visitors, Elleni May provides links to other websites. We try to carefully choose websites which we believe are useful and meet our high standards. However, because websites can change so quickly, we can’t guarantee the standards of every website link we provide or be responsible for the content of non- Elleni May sites.
Children
We do not specifically collect information about children.
Changes to this Privacy Policy
Elleni May, may amend this Privacy Policy from time to time by posting the amended version on the legal section of our website at www.ellenimay.com.au. We suggest that you visit our website regularly to keep up to date with any changes.
Contacting us
If you would like any further information, or have any queries, problems or complaints relating to Elleni May’s Privacy Policy or our information handling practices in general, please contact our Privacy Officer by e-mailing info@ellenimay.com.au or writing to Shop 2, 500 Old Northern Road, Dural, NSW 2158 Ph:02 8443 0048